Commercial Law Index

The subject matter of this appeal was an allegedly defamatory letter published by the appellant bank, relating to the respondent. This letter was compiled by the second appellant who was the bank’s employee, directed to the respondent’s employer. The contents related the respondent's alleged indebtedness to the bank and sought their cooperation in recovering the debt. It later transpired that this letter ought to not have been sent, as there was in fact no debt as alleged. 

The respondent then claimed that the letter was defamatory and instituted a claim for damages. The appellants counterclaimed and raised the defence of qualified privilege. The courts below entered judgments in favour of the respondent and awarded damages in his favour. 

The question on appeal is whether the court below was right to have held that the defence of qualified privilege did not avail the appellants. 

The appellants went to great lengths to show that the second appellant and the respondent had never met before the defamatory letter was written and argued that this fact rebutted the inference of actual malice. The respondent claimed that the second appellant was motivated by malice in writing the letter.

This court found that the finding of the court below that the appellants were actuated by malice was erroneous. On the basis that the pleading lacks malice as a requirement, the appeal was upheld.